I brought my daughter's car in for an oil change and a check engine light alert. She is a U of U student and I live out of state. Was visiting while she had minor surgery. Needed to reschedule my appointment last minute, due to my daughter having some complications. After a night in the ER, they not only rescheduled but were very kind and understanding. They were so busy and still managed to get the oil changed turned around within an hour while I waited. The cost was super reasonable. They diagnosed the engine light issue and explained it was nothing major (oil cap loose). They were all so honest and upbeat. Clearly customer service is their number one objective. We found our new mechanic in Salt Lake City.
Thanks for the feedback Laura, we really appreciate it. Glad we could help !
- Jerry Lambert Automotive